TIME IS THE CURRENCY OF LIFE : SPEND IT WISELY

Welcome to Lokdale. Each one of our watches has been hand-crafted to the finest quality to bring you the best possible experience. Nestled within the heart of England, we are dedicated to an amazing customer experience, and are always here to help you along your journey.

 

SHIPPING & DELIVERY

We offer free worldwide shipping.

All orders come with a tracking order which will be forwarded to your email address after your order has been processed.

Delivery times:

UK 2-3 days

Within Europe: 4-5 days

Outside Europe: 7-10 days

 

RETURNS POLICY

Returns and exchanges are accepted on products within 14 days of their arrival. If, within 14 days of receipt you are for any reason unhappy with your purchase you may return it for a refund of the purchase price, provided it is returned in the same condition as shipped and with original receipt (received at point of purchase via email). Upon return, the timepiece will be inspected and when found satisfactory, the funds will be returned to you.

All products come with a 2-year warranty as standard, which covers any parts that may need repair. This can potentially be due to material defects or normal-use workmanship; any evidence of extreme or incorrect use will not be accepted. Please note: Warranty excludes battery, strap, case and glass. Lokdale will not be liable for any consequential or incidental damages and will not exceed the amount paid in case of recovery for the timepiece. Please retain proof of purchase and be available to produce it upon request. 

 

TRACKING YOUR ORDER

Our provider is Royal Mail unless otherwise noted. To track your order, simply go to www.royalmail.com and enter the tracking number that is sent to you with your order confirmation.

  

PRIVACY POLICY

When you place an order through our website, we retain a small amount of information:

•Customer name

•Website URL information

•Email address

•Home/Business contact number

•Shipping address

No other information is retained and we do not under any circumstances sell or give any information to any third party groups. If you wish to correspond with Lokdale through email, we may retain the content of such correspondence; we provide the same protections for these electronic communications that we employ in the maintenance of information received by post and telephone.

 

CONTACT DETAILS

Customer contact email: support@lokdale.com

Customer contact phone number: +44 2035149279

LOKDALE LTD

4th Floor
18 St. Cross Street
London
EC1N 8UN